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As per NPCI & IHMCL guidelines, Know Your Vehicle (KYV) has been implemented in Agent Portal for obtaining the vehicle images for tag activation. Kindly note as soon as tag is registered (with existing process flow and documents) it will be moved to hotlist status and agents need to upload the below images on portal for tag to be made active:-

  • Front Image must clearly capture Affixation of Tag and vehicle registration number.
  • Side Image must carry capture the Vehicle axles.  
  • A clear image of the tag affixed on windscreen where barcode should be visible. 

No Loose tags (tags given in hand) to be given to the customer otherwise penalty will be imposed by Channel Partner. Penalty of Rs,10,000 per tag will be recovered in addition to other penalties.